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Trust & Safety

Your Safety is Our Top Priority

Every professional on Sphere'X is background verified, trained, and insured before they step into your home.

Our Commitment

How We Keep You Safe

A multi-step process ensures only the best professionals reach your door.

Identity Verified

Every partner submits Aadhaar and government ID. We verify identity before onboarding.

Background Checked

All professionals undergo a thorough background check. Anyone with a criminal record is rejected.

Skill Trained

Partners complete mandatory training for their service category before accepting their first booking.

Insured Work

All services are covered. If something goes wrong, you are protected — no questions asked.

Rated After Every Job

Customers rate every professional after each visit. Low-rated partners are removed from the platform.

24/7 Support

Something not right? Our support team is available 7 days a week to resolve any issue fast.

Our Process

The Sphere'X Verification Process

Every partner goes through 5 steps before they can accept a single booking.

1

Application Submitted

Partner fills the registration form with personal details and service category.

2

Document Verification

Aadhaar, PAN, and bank details are verified by our onboarding team within 24 hours.

3

Background Check

Criminal record and address verification is completed before approval.

4

Skill Assessment & Training

Partners complete a skill test and mandatory training module for their service category.

Verified Badge Awarded

Partner receives the Sphere'X Verified badge and can start accepting bookings.

Customer Reviews

What Our Customers Say

Real feedback from real customers in Lucknow and Varanasi.

"The cleaning professional arrived on time, was very polite and did an excellent job. I felt completely safe having them in my home. Will definitely book again."

P
Priya S.
Lucknow

"Booked an electrician through Sphere'X. He showed his verified ID before entering. Work was done neatly and at the exact price quoted. No surprises."

R
Rohit M.
Varanasi

"As a working woman living alone, safety was my biggest concern. Sphere'X gave me full confidence — the professional was verified and very professional throughout."

A
Anjali K.
Lucknow
Safety Tips

Tips for a Safe Service Experience

Always check the professional's Sphere'X verified badge in the app before letting them in.

Match the professional's name and photo in the app with the person at your door.

Pay only through the app. Never pay cash in advance to the professional.

Rate your experience after every job — it helps keep the platform safe for everyone.

If anything feels wrong, cancel the booking and contact our support team immediately.

Keep the app open during the service — you can track the professional's arrival in real time.

Report a Concern

Something Not Right?

We take every concern seriously. Report an issue and our safety team will respond within 2 hours.

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